About Us Classroom Resources are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the Contact Us page.

Our Contact details:
Classroom Resources
PO Box 1489
Bristol
BS99 3QJ
Phone: 0117 9406409
Fax: 0117 9406408
Email: sales@classroom-resources.co.uk
741 6466 28

Reg. no: 3837426
Making A Purchase Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

Or you can:
complete the order form on one of our advertising flyers which are mailed to all schools on a regular basis.
OR print an order form from the website (please visit out Ordering page for this), complete the order form and post, fax or email this to Classroom Resources Ltd. If you enclose a cheque with the order, or call us in advance with your credit/debit card details we will supply the requested goods with no charge for postage and packing. If you do not pay with the order we will enclose an invoice to be passed to your school bursar.
OR post or fax an official school or LEA order form to Classroom Resources Ltd. We will dispatch the goods with an invoice to be passed to your school bursar.
OR telephone us on 0117 940 6409.

We accept credit/debit card payments.

Visa Credit
Visa Debit
Visa Electron
Mastercard
Solo
Switch
JCB
Maestro

If you are shopping online from outside of the UK, place your order and your credit card company will convert the transaction to UK Sterling.

We also accept BACs payments. Please telephone us on 0117 9406409 for further details.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.

In case of a change of price, we will always contact you first to ensure that the price is acceptable.

If you do not wish to pay in advance we can send an invoice for payment please use our order form.
Shipping And Handling We charge a standard rate of £3.50 plus VAT postage and packing for all UK addresses.

If payment is received in advance for UK post/fax/telephone/email orders, the postage and packing charge is free.

For international online orders the following shipping prices are applicable:

Books & CDs:

1-5 resources £ 5.00
5+ resources £ 8.00

To track your parcel to the destination please add £3.50 to the above rates.

International orders that are not downloading resources or using the online shopping cart need to contact us for postage and packing costs.
Delivery Schedule We will deliver your order to you right away; orders are normally despatch within 3 business days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For book orders made from within the UK or the European Union - no VAT is added. Downloads and all other digital resources are subject to a 20% VAT charge.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We believe that you will be delighted with any item you purchase from Classroom Resources Ltd.

Classroom Resources Ltd sells resources, ideas worksheets, computer disks and CD-ROMs developed by practising teachers for practising teachers.
Reaching Us If you need to reach us, please email us using the link on the Contact Us page, alternatively you can call on 0117 9406409 or fax us on 0117 9406408 or write to us at Classroom Resources, PO Box 1489, Bristol, BS99 3QJ.

Privacy Policy Classroom Resources do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Classroom Resources Limited operate a no returns policy with the exception of damaged, faulty or incorrectly sent goods. Sample pages of all resources are available on request to minimise the purchase of unwanted resources. If goods are received damaged or faulty a replacement copy will be sent on return of the damaged copy.

Books returned where Classroom Resources are not a fault will be charged at our standard Loan Services rates, which are available on request.

In exceptional circumstances a refund may be available at the discretion of the company management.
Remittance Terms Orders placed via our online shopping cart will require immediate payment.

If ordering on behalf of a school with the online ordering form, flyer, LEA/Council order form or by telephone, invoices must be paid within 30 days.